net sixty, again :-)

Your rate has not moved in years, and the agency still pays at sixty days.

You deliver on a Tuesday, invoice in a currency you do not bank in, and the money lands two months later minus a conversion nobody discussed. Start with the free rate check, which needs no account.

Invoice · Lingua Partners EUR
DE to EN, contracts8,420 words at 0.11926.20
Revision round2.5 hrs at 45.00112.50
Glossary and QA1 hr at 45.0045.00
Certified copy1 document35.00
Total, EUR1,118.70
Sent the day you delivered the file

The project manager writes at nine in the evening. Eleven thousand words, legal, delivery Friday, and the rate is in the email before the file is. You know that rate. It is the one you were offered in 2019, and the job now carries a glossary and two rounds of revision. You say yes, because the alternative is an empty week. That is not a software problem. It is a pricing and terms problem.

Is this you?

Tick anything that sounds like your working year. Two or more and the problem is who sets your price and your dates.

Why it happens in this trade

Three things make translation harder to bill than most freelance work. The buyer sets the unit, so you quote inside somebody else's spreadsheet. The unit hides the effort, because a thousand words of a brochure and a thousand words of a patent are the same number. And the terms arrive as a policy, so nobody discusses them. That last one is the part you can change this afternoon.

Average days from invoice to money in the account Due on receipt Net 30 Net 60 15.9 days 47.2 days longer again, and not in our data 015304560

The first two bars are measured, 15.9 vs 47.2 days. The third is drawn open because we have no reliable figure for it.

The terms line is the one number in the whole arrangement you wrote yourself, and 78% of small businesses in our records never change it.

What the squeeze actually costs

These are not translation industry figures. They come from our own aggregated invoice records, across small businesses that bill for their own time.

  • 0%is the typical change in what a small business charges for its regular work over eighteen months. Standing still is the norm, which is why it feels normal.
  • 45%of small businesses have one client at half or more of a year of billing. For the typical one, the biggest client is 43%.
  • 46%of quotes are never answered either way. Silence is far more common than a no, and worth one polite follow up.

Source: Billbooks invoice data, 8,483 invoices from 112 small businesses, September 2024 to September 2026 (aggregate only, figures shown only where 25+ businesses contribute). See the study

What to do this week, with what you already have

Every one of these works with the tools you already have open. Four changes fix most of the squeeze.

  1. Work out what the per word rate really pays you

    Take the last three jobs. Count the hours honestly, including the glossary, the queries and the revision nobody quoted for, then divide the fee by those hours. The billable hours calculator and the rate check do that arithmetic free and without an account.

  2. Quote the job, not the word count

    Price the translation per word if the agency insists, then put revision, terminology work, certification and formatting on their own lines at their own rates. A second revision round is harder to ask for as a favour once it has a price.

  3. Put your own terms on your own invoice

    Shorter terms bring the money in sooner even when the share paid on time barely moves, so due on receipt or seven days is worth writing as your default. The due date calculator gives the exact date, which reads better in an email than a number of days.

  4. Count what a cross border payment costs you

    Add up a year of conversion and transfer fees and compare it with what one rate rise would have been worth. Agree the currency in writing before the first job. More on the multi currency and multilingual invoicing pages.

If an agency is already months behind

Do not open with a late fee. A late fee was set on zero of the invoices in our payment study, so the clause is almost always written and almost never used, and threatening one you will not apply costs more credibility than the interest was worth.

Work it in this order. Re-send the invoice with the purchase order number and the delivery confirmation attached, because accounts departments reject far more invoices on a missing reference than on a disputed price (the translator invoice guide lists every line they look for). Write to accounts payable rather than the project manager, who cannot pay you and usually knows it. Ask for a payment date rather than for payment, because a date is something a person short of money can agree to. Then stop taking new work until the oldest invoice clears. The late payment cost calculator shows what the delay has cost you so far.

If one agency carries your year, the late invoice is the smaller half of the problem. The one client risk check shows how exposed you are if the biggest one goes quiet.

How to stop it coming back

One rate card, written down

Translation, revision, certification, rush and minimum charge, saved once, so the price is a document rather than a late night decision.

Invoice the day you deliver

The payment clock starts when the invoice goes out, not when the file does. Send them together and stop lending the agency days.

The client currency, your terms

Bill in the currency you agreed, and carry your own due date instead of inheriting theirs.

Reminders that run themselves

Set the schedule once. The polite chase then goes out on day seven and day twenty one without you.

That is the job Billbooks does: quotes, multi currency invoices, reminders and expenses in one place, on a flat price. If a spreadsheet and a template are enough for the number of clients you have, keep them. The free tools above work on their own and always will.

Made for language work of every kind

Literary and publishingLegal and certifiedMedical and pharmaTechnical and patentsMarketing and transcreationSubtitling and localisationInterpreting

Find out what your per word rate really pays you an hour.

Open the rate check

Questions

Should a freelance translator charge per word, per hour or per project? +

Per word suits predictable prose where you know the effort. Charge per hour for revision, proofreading, terminology work and anything with an unclear scope, and per project for certified documents and interpreting assignments. Whichever you quote, work out the hourly rate it produces first, because that is the number that tells you whether the job pays.

What payment terms should a translator put on an invoice to an overseas agency? +

Put your own default on the invoice rather than inheriting the agency one, and name the exact due date rather than a number of days. Shorter terms genuinely bring money in sooner: invoices due on receipt are paid in 15.9 days on average against 47.2 days for Net 30. If a client insists on longer, price it in.

Should a translator do an unpaid test translation? +

A short sample of two or three hundred words from a real agency with a real project is a normal part of onboarding. Anything longer, anything split into sections, or anything from a client who will not name the end project is usually free work. Offer a paid short job instead and see who agrees.

How do I invoice a translation agency in another country? +

Ask for the purchase order number, the vendor number and the accounts payable email before you start, and put all three on the invoice. Agree the currency, say who carries the transfer fee, and add the reverse charge wording across a VAT border. Missing references hold up more cross border invoices than disputed prices.

Which currency should I invoice in? +

The one you agreed before the first job rather than after it. Billing in your own currency moves the conversion risk to the client, which larger agencies often accept and smaller ones will not. If you bill in theirs, put the cost into your rate.

How should I charge for revision, proofreading and post editing? +

By the hour, quoted separately from the translation. These have no reliable relationship to word count, because a badly written thousand words can take longer than a clean three thousand. Ask to see the file first, and set a minimum charge.

What do I charge for rush and weekend work? +

A stated percentage on top of the normal rate, written on your rate card before anyone asks, so it is a policy rather than a negotiation at ten at night. Published in advance it holds; invented on the spot it reads as opportunism.

How do I raise my per word rate with an agency I already work with? +

Give notice rather than ask permission. Write once, name the new rate and the date it starts, give a reason tied to the work rather than to your rent, and keep it to four sentences. Send it in a busy week.

Do I need an account to use the rate and hours calculators? +

No. The rate check, the billable hours calculator and the due date calculator are free, need no signup, and you can email yourself the result. A Billbooks account is only needed to send the quote or invoice as a branded document.

Free templates for translators

Each one opens with sample lines for the trade already filled in. Edit them, add your logo and download a PDF. Free, no account needed.

Your next invoice can carry your terms instead of theirs

30-day free trial. No credit card required.

Start a free trial
send it where they already are :-)

Share an invoice or quote on WhatsApp or Messenger

This trade reads its email between one deadline and the next. Send an invoice, quote or proforma straight from Billbooks in one tap. It shares the same secure link the client would get by email, so they can view it and pay from the message, and you still see when it was opened.

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